The latest update to the Rockstar Games Launcher aims to fix crash errors experienced by Red Dead Redemption 2 PC players when attempting to start the game.
Red Dead Redemption 2launched forPCon Tuesday, butmany players encountered a crash errorwith the message, “Red Dead Redemption 2 exited unexpectedly.”
The newRockstar GamesLauncherupdatetargets this issue and several others experienced by players attempting to play the game, including theEpic Gamesstore version.
[UPDATE:Rockstar has now recommendeddisabling anti-virus software, updating the Rockstar Launcher and clearing local profile details]
[UPDATE 2:NewRed Dead Redemption 2 and Rockstar Games Launcher updates have been releasedin a bid to reduce crash errors being experienced by PC players.]
Rockstar Games Launcher update notes
However, many players arereportingstill encountering crashes after downloading the latest Rockstar Games Launcher update.
Rockstar is asking affected users to open customer support tickets to receive personal support, although users are complaining of receiving automated responses and long wait times.
In a statement issued to VGC on Tuesday, Rockstar said the most common cause of the “Red Dead Redemption 2 exited unexpectedly” error was out of date graphics drivers and recommend users download up to date versions.
However, numerous users have reported thatshutting down anti-virus software or adding the game as an exception can fix the crashissue. Exceptions should also be added to Firewalls if needed.
Alternatively, Rockstar suggests booting the game in safe mode or updating your graphics drivers. Users can also verify their game files in the My Installed Games (Rockstar launcher) or Library (Epic Games Store) tabs.
