US games retailer GameStop has reportedly canceled all in-store preorders of Resident Evil 4’s collector’s edition.
First highlighted by Twitter user Wario64, GameStop employees reportedly received a memo informing them that physical stores would not be receiving the collector’s editions and that orders were to be canceled, or exchanges offered.

Online orders are reportedly unaffected by this issue. GameStop is yet to comment.
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If you pre-ordered Resident Evil 4 Collector’s Edition IN-STORE at GameStop - they just issued a memo stating the CE won’t arrive in stores and will not be fulfilled/arriving.Does not mention anything about online orders, so I assume online orders are not affectedpic.twitter.com/KUMg4pVdh7

One customer who reportedly contacted their local store was told that preorders from the collector’s edition have been canceled “across the board.”
Called my local GameStop about the pre-orders for Resident Evil Collectors edition! Associate informed me that “All Orders Have Been Cancelled Across the Board” in-store!Update: Saw what they sent out! Nothing about online orders, but will try to get more clarification 😭pic.twitter.com/zE5AGTiOqh

The Resident Evil 4 collector’s edition includes the game, a steel book, a statue of Leon Kennedy, an art book, a poster, and a digital soundtrack.
The Resident Evil 4 “Extra DLC pack,” is also included, which contains costumes for some of the main characters, in-game filters, exclusive weaponry, and other small bonuses.

Exclusive to GameStop in the US, the edition was sold in the UK via retailer Game, where it sold out extremely quickly.
Announced last year, the Resident Evil 4 remake will release on July 04, 2025 forPS5,Xbox Series X|S,PS4andPCviaSteam.

According toCapcom, Resident Evil 4 remake will preserve the essence of the original game, while “introducing modernized gameplay, a reimagined storyline, and vividly detailed graphics”.
Capcom has also recently published a new Resident Evil 4 remake gameplay video and confirmed plans for a demo andpost-launch Mercenaries mode.
Debuted during thePlayStationState of Play, the new Resident Evil 4 trailer sees protagonist Leon in various situations throughout his fight for survival.
“For those of you who played the original game, you might recognize some of the scenes,” promotion producer Edvin Edsö told thePlayStation Blog. “Drama! Action! New gameplay! Let us know what secrets you found hidden within the new footage.”