CD Projekt’s leadership has issued a public apology for Cyberpunk 2077’s troubled launch and outlined its commitment to improving the game.
In a video apology published on Wednesday, CD Project co-founder and joint CEO Marcin Iwinskisaidhe and his fellow board members were to blame for thepoor quality of the console versionat release.
The state of the game resulted inrefunds being offeredand the titlebeing pulled from the PlayStation Store.CD Projektis alsofacing a class-action lawsuitwhich claims the company misled investors over the quality of the product.
“The console version ofCyberpunk 2077did not meet the quality standard we wanted it to meet,” Iwinski said. “I, and the entire leadership team, are deeply sorry for this and this video is me publicly owning up to that.
“Please don’t fault any of our teams for what happened. They all are incredibly talented and hard-working. Myself and the board are the final decision makers and it was our call to release the game.
“Although, believe me, we never ever intended for anything like this to happen. I assure you that we’ll do our best to regain your trust.”
Iwinski claimed CD Projekt’s “testing did not show a big part of the issues” players experienced at release and that the company genuinely believed the console version of the title was ready to be released alongside thePCone, whichreviewed relatively well.
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Explaining the gap between the console and PC versions, he said: “Cyberpunk 2077 is huge in scope, it features a multitude of custom objects, interacting systems and mechanics. In the game, everything is not stretched out over flat terrain where we can make things less taxing hardware-wise, but condensed in one big city and in a relatively loading-free environment.
“We made it even more difficult for ourselves by first wanting to make the game look epic on PCs and then adjusting it to consoles — especially old-gens. That was our core assumption. And things did not look super difficult at first, while we knew the hardware gap, ultimately, time has proven that we’ve underestimated the task.”
On the subject of console development troubles, Iwinski added: “The main culprit was having to constantly improve our in-game streaming system for old-gen consoles. Streaming is responsible for ‘feeding’ the engine with what you see on screen, as well as the game mechanics. Since the city is so packed and the disk bandwidth of old-gen consoles is what it is, this is something that constantly challenged us.”
CD Projekt also released a roadmap forfuture updates, DLC and the game’s freenext-gen console update.
While the company is still planning to release freeDLC for the game, it has been delayed from its previously targetedearly 2021 release.
“We’re still planning on releasing free DLC for the game, just like withThe Witcher 3,” Iwinski said. “However, we have decided that our priority is working on the most important fixes and updates. We will be releasing free DLC afterwards — we’ll have more to say about that in the coming months.”
The free DLC will be followed by the game’s next-gen update, which is planned for release in the second half of 2021.
In a new section of its Cyberpunk website dedicated to keeping players informed about the game’s continued development, CD Projekt also addressed the issue of crunch, which wasmandatory in the run-up to release.
“The team is working to bring relevant fixes to the game without any obligatory overtime,” it said. “Avoiding crunch on all of our future projects is one of our top priorities.”
The studio also reiterated that it hopes to make the game available on thePlayStationStore again“as soon as possible”.
The first details of planned Cyberpunk 2077 multiplayer modes may have been uncovered by dataminers this week, after references to Heists and Deathmatchwere found in the game’s executable file.
